Viewing: Residential Services Coordinator - Hampstead Hospital

Residential Services Coordinator - Hampstead Hospital

Job: 116350

Location: Hampstead, NH

Facility: Hampstead Hospital

Type: Full-Time

Shift: Variable Shift

Recruiter: Sabrena Bailey


Why Wellpath

Here at Wellpath, everything that we do is about taking care of people – our patients, our staff and our partners. We are committed to making a difference by providing hope and healing to vulnerable patients in challenging clinical environments. Our talented, compassionate team thrives in an autonomous environment, is empowered and supported by education, training and the resources to practice healthcare the way it is meant to be and strives to “Always Do The Right Thing!”

About this role

The Residential Services Coordinator (RSC) Hampstead Hospital is an entry-level position that supports the safety and security of the child and adolescent patients and staff within the Hampstead Hospital and Residential Treatment Facility (HHRTF). The PSO also ensures the safeguarding of the HHRTF building, materials, and equipment against fire, trespassing, theft, and other hazards. PSOs are trained to ensure a safe salutary environment.

What you bring to the table


  • High school diploma or equivalent required.


  • Must be at least 19 years of age.
  • Prior work experience with psychiatric patients in a hospital or secure mental health setting preferred, with a focus on patient safety.


  • None Required

What you will do


  • Performs the duties and responsibilities of a wide range of safety assignments within the HHRTF as assigned
  • Conducts specific safety/security checks at the beginning of each shift, 7 days per week and keeps time logs, turns lights on and off as required, and ensures that doors are properly locked
  • Conducts inspections of the facility’s physical plant and interior building areas for elopement risk, hazardous conditions and physical plant/maintenance issues on each shift, 7 days per week
  • Performs continuous safety/security rounds of all areas of the interior facility
  • Monitors ingress and egress points for staff and patients
  • Completes reports pertaining to a variety of subject matters
  • Monitors video surveillance of physical plant in accordance with Patient Observation policies
  • Coordinates and ensures effective communications with State of New Hampshire Department of Safety and external security
  • Notifies State Police or other agencies when assistance is needed
  • Interacts with the public when required
  • Follows all policies and procedures
  • Provides emergency responses, along with clinical and medical members of the treatment team, to address patient safety, which may include calming patients' disruptive and/or violent behaviors or threats of self-harm or harm to others. Acts professionally and as a role model for patients especially during crisis or conflict
  • Responds appropriately and effectively to physical and verbal altercations between patients. Employs use of verbal de-escalation techniques to modify or control patients' disruptive behaviors rather than physical force whenever possible.

Wellpath is an EOE/Minorities/Females/Vet/Disability Employer

Our investment in you

  • Medical, Dental and Vision Insurance plan options
  • Time off & leave benefits
  • 401K
  • Tuition Reimbursement
  • Parental benefits
  • Perks and discounts
  • And more available here
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